Sam assh Lyndhurst 5700 Mayfield Road 440-446-0850
Purchased a set of maracas and were new unopened and to small so I returned them for another set and paid the difference. The set I purchased for my son this time were too large twice the size of the returned ones.
He found a set on Ebay. I went to the store with my receipt and was told I could not return them because it was a credit. I told them I paid cash for both items . They would not refund my Money.
The manager Gooff Strazisar was Rude. I asked his name and told him I was calling corporate. He said go ahead. I called corporate and was told to speak with Paul Ash.
I told him the scenario and another Rude Owner. I told him I was going to post a complaint on the net and he said please do.I also filed a complaint with the Better Business Bureau. What a way to run a business.
Bad publicity and BBB complaint for $20. Do not deal with this Company
Monetary Loss: $20.