Contact Sam Ash Customer Service
Sam Ash Phone Numbers and Emails
Toll-Free Number:
-
(800) 472-6274
Sam Ash Emails:
Customer Service
Legal
Media
Contact Information
Sam Ash Website:
Sam Ash Help Center:
Corporate Office Address:
Sam Ash Educational Services
7726 Cheri Court
Tampa ,
Florida
33634
United States
Other Info (opening hours):
Hours:
MONDAY - FRIDAY: 9:30 AM - 9:00 PM EST
SATURDAY and SUNDAY: 9:30 AM - 6:00 PM EST
Mailing Address:
Attention: Legal Department
278 Duffy Avenue,
PO Box 9047
Hicksville, NY 11801
Fax:
+1 (800) 818 9050
Summary of Sam Ash Customer Service Calls
14
TOTAL
CALLS
CALLS
05:06
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sam Ash?
Request for Information Question:
- “Have a question regarding a guitar I purchased”
- “Looking for speakers for sale”
Shipping and Delivery Question:
- “I purchased two qsc powered speakers and they suppose to come today but the tracking number that i received is not working”
Product/ Service Question:
- “Shure GLXD16 guitar wireless system”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancel order”
Staff Question:
- “Complaint Salesman/ Maimi lakes - Physically pushing a customer/ at Sam Ash Miami Lakes 8-5-19 approximately 3:30pm with Witnesses and Complained to Manager Steave Toro”
Employment Question:
- “Job application”
Other Question:
- “False advertising - wrong guitar sent.”
- “Made an order more than 6 months ago and every time that I go to the store they give me a different excuse”
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Sam Ash