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I ordered a Fender tele (mim) and case ... $900 bucks. They didnt get it to me on the date promised and then fed x delivered it to somebody else.. Had to go to my credit card company as i got no cooperation and nothing but stall. They blame fedex and Fedex says they...
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1.0
Northmoor, Missouri
I didn't like
  • Being lied to by management
  • Being lied to
#718573
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One of the so called "managers" was very rude when appraising my instrument. He acted like I brought in a piece of rusty *** when it only had a couple of tiny dings. He told me if it was mint condition he could sell it for 1,200 so he could only give me 900.. if it was...
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Anonymous
Danny Dumpster

Yeah, don't ever try to trade your used gear in to Sam Ash. They're ripoff artists to the extreme....

1.0
#714150
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We earned $40 in coupons for doing open mics. First, it took 8 wks to get, not 2-4 and when we got them they expired in 12 days. We went on tour and called manager to see if they "really" expired as GUITAR CENTERS DO NOT! He said not to worry, they would honor them,...
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Anonymous
Anonymous

This person sounds like a nutcase. Sam Ash isn't going OOB.

I didn't like
  • Being lied to by management
  • Being lied to
#691623
Reply to reviews
I rang up to speak to a member of staff at the corporate HW and as I asked for the person the phone cut off. So I rang back thinking there was some error, and the woman answered the phone shouting 'WE AREN'T INTERESTED!'. I was shocked so i rang back a 3rd time to ask...
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#682645
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On June 11, 2015, I was in Sam Ash on the Highway 41 store, near Bradenton, Florida. I ordered some music from the Carl Fischer Company. My reason for being in the store was to check on this previous order. The previous order came into the store on June 17, after being...
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#652451
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Finally after four attempts with trying to get a price match for a pair of head phones I found cheaper on Amazon I was able to get the difference paid back to me. The first attempt was to take them back for a refund but I was past their fifteen day return policy{even...
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2.3
I didn't like
  • Being lied to
#614372
Reply to reviews

Went to order some pro audio equipment online at samash.com. Used chat since it was showing out of stock. Agent helped me locate a brand new item of what I wanted in state and he emailed me to let me know. I called them and provided my c/c number for purchase and...
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#591099
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I called handybook cleaning services because there was an issue with my booking. I spoke to Sam a supervisor a white *** sounding male. He was very very rude and ended up yelling at me on the phone and was arguing with me and fighting me. He was in some call center not...
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Anonymous
Jenniferj

This is not about Sam ash it's about Sam at handybook cleaning

1.0
#574697
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I placed my first order with Sam Ash Direct because they offered 'the best price' to me. The item arrived DOA and I've spent two days now simply trying to figure out how to return it for an exchange. They told me they'd send a return label but even that is taking days...
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2.6
#554947
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I brought in a brand new Telecaster, not a scratch on it to have fret work done under warranty from Fender. When I went to get it , the side was cracked. When I asked what happened the manager said that's the way you brought it in. When I pressed further they said they...
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1.0
#537255
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